SNOW-TEC RETURN POLICY:
Please contact Snow-Tec for all repairs and returns.
An (RGA#) Return Goods Authorization number will be provided for the return or repair.
This must be done within 10 days of receiving your order.
Returns made without an RGA authorization or requested outside the 10 day period will not be accepted or refunded.
Returns will be accepted only if the product has been damaged due to carrier negligence upon receipt of shipment.
Instructions for return:
Snow-Tec reserves the right to repair, replace or issue a refund.
Shipping and handling charges will apply to ship the repaired or replaced product.
If a refund is requested it will be for the full price of the product less the shipping and handling charges.
Snow-Tec will not be responsible for lost or mis-shipped packages.
If you are experiencing any operating problems, please contact the SNOW-TEC technical support dept. M-F 8AM to 6PM EST. 203-521-9137